Privacy policy
1. Scope
Omoi Studios operates this website and store (the “Services”) to provide a curated, intentional shopping experience. The Services are powered by Shopify, which enables order processing, hosting, and other platform functions.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use the Services, place an order, or otherwise interact with us.
Where there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs matters related to personal information.
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
2. Personal Information Collected
“Personal information” refers to any data that identifies, relates to, or can reasonably be linked to you. We do not treat anonymized or de‑identified information as personal information.
We may collect:
– Contact information: name, billing and shipping addresses, email, phone number
– Payment and transaction information: processed via third-party providers; we do not store card details
– Account details: username, password, preferences, and settings
– Purchase history: items purchased, exchanged, returned, or canceled
– Communications: messages or inquiries sent to us
– Device and usage data: IP address, browser, device type, and activity on the Services
3. Sources of Information
We collect information:
– Directly from you when you place an order, contact us, or provide it voluntarily
– Automatically through cookies, analytics, and similar technologies
– From Shopify and third-party service providers supporting the Services
– From partners or other authorized third parties, when legally permitted
4. Use of Personal Information
We use personal information to:
– Provide, operate, and improve the Services
– Process payments, fulfill orders, and manage exchanges
– Communicate regarding orders, updates, and support inquiries
– Ensure security, prevent fraud, and protect the integrity of the Services
– Comply with applicable laws and regulations
We do not sell your personal information.
5. Marketing Communications
With your consent, we may send marketing communications about Omoi Studios, product launches, and brand news.
You may unsubscribe at any time via links in our emails. Operational communications, such as order updates, will still be sent.
6. Disclosure of Personal Information
We may share personal information in limited, lawful circumstances, including:
– Shopify and service providers performing order processing, hosting, fulfillment, analytics, or customer support
– Marketing and advertising partners in compliance with their privacy policies
– As legally required, including subpoenas, law enforcement requests, or civil proceedings
– In connection with mergers, acquisitions, or restructuring
– Within Omoi Studios’ corporate affiliates
7. Shopify and Third-Party Services
The Services are hosted by Shopify, which may process personal information outside your country of residence. Shopify may also use personal data to provide enhanced features across its platform.
You can review Shopify’s privacy practices and exercise your data rights through their Privacy Portal.
8. Cookies and Tracking
Cookies and similar technologies help operate the Services, analyze traffic, and improve user experience.
You can manage or disable cookies through your browser; certain features may not function if cookies are disabled.
9. Data Retention and Security
We retain personal information only as long as necessary to provide the Services, fulfill orders, comply with legal obligations, resolve disputes, or enforce policies.
We implement reasonable technical and organizational measures to protect your data, but no transmission or storage system is completely secure.
10. Children
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
11. Your Rights
Depending on your jurisdiction, you may have rights to:
– Access, correct, delete, or port your personal information
– Object to or restrict processing
– Withdraw consent to marketing communications
Requests must be submitted via [your email]. Verification of identity may be required. We will respond as required under applicable law.
12. International Transfers
Personal information may be transferred and processed outside your country of residence. Where required, transfers rely on recognized legal mechanisms, such as the European Commission’s Standard Contractual Clauses.
13. Changes
We may update this Privacy Policy for operational, legal, or regulatory reasons. The current version will always be posted on the website with the updated “Last Updated” date.
14. Contact
Questions, concerns, or requests regarding this Privacy Policy should be directed to:
Omoi Studios
eddybilou@omoistudios.com
25 Rue de Ponthieu,
75008 Paris, France